AI Cold Calling System
Voice AI-powered cold calling with VAPI integration, intelligent scheduling, and comprehensive analytics.
Platform Overview
Neptie's AI cold calling system uses advanced voice AI technology to make personalized, intelligent calls to your prospects. With VAPI integration, natural voice synthesis, and smart scheduling, our system delivers human-like conversations that drive meetings and conversions.
Core Features
AI Voice Assistants (VAPI)
Professional AI voice calling with natural conversation
- ElevenLabs voice synthesis for natural sound
- GPT-4 powered conversation intelligence
- Personalized call scripts based on lead data
- Real-time conversation adaptation
- Professional voice options (male/female)
Intelligent Call Scheduling
Smart scheduling based on business hours and timezones
- Automatic timezone detection and scheduling
- Business hours optimization
- Calendar integration for availability
- Follow-up call scheduling
- Meeting booking automation
Call Outcome Tracking
Comprehensive call analytics and result management
- Call duration and outcome tracking
- Meeting scheduling success rates
- Lead qualification based on call responses
- Call recording and transcription
- Performance analytics and insights
Personalized Call Scripts
Dynamic call content based on lead and company research
- Company-specific research integration
- Pain point identification and addressing
- Value proposition customization
- Objection handling strategies
- Meeting scheduling optimization
AI Call Flow
Lead Preparation
AI analyzes lead data and company research
- Website scraping for company insights
- Lead scoring and qualification
- Personalized call script generation
- Optimal calling time determination
Call Initiation
AI assistant makes the call with personalized introduction
- Professional greeting and introduction
- Company-specific context sharing
- Value proposition presentation
- Engagement assessment
Conversation Management
AI adapts conversation based on prospect responses
- Real-time response analysis
- Objection handling and qualification
- Pain point identification
- Meeting scheduling when appropriate
Follow-up Actions
Automated follow-up based on call outcome
- Meeting confirmation emails
- Calendar event creation
- Lead status updates
- Follow-up call scheduling
Voice Options
Alex
Professional male voice
Characteristics:
- • Confident
- • Authoritative
- • Business-focused
Best For:
B2B sales, enterprise outreach
Cassidy
Warm female voice
Characteristics:
- • Friendly
- • Approachable
- • Relationship-building
Best For:
SMB outreach, relationship sales
Custom Voices
Premium voice options (Paid plans)
Characteristics:
- • Brand-specific
- • Industry-tailored
- • Custom personality
Best For:
Enterprise clients, brand consistency
Access by User Type
Demo Users
- Sample call demos only
- No actual calling capabilities
- Mock call analytics
- Demo dashboard with sample data
Trial Users
- AI cold calling included
- Limited to 2 callers/agents
- Basic call scheduling
- Standard voice options
- Call outcome tracking
Paid Subscribers
- Unlimited AI calling
- Up to 20 callers/agents (Enterprise)
- Advanced voice customization
- Premium call analytics
- Calendar integration and meeting booking
Sample AI Call Script
AI-Generated Call Script
Based on company research and lead data
"Hi [FirstName], this is [AI Name] calling from [Company]. I hope I'm not catching you at a bad time?"
"I noticed [Company Name] is doing some really interesting work in [industry]. Your recent [achievement/news] caught my attention, and I wanted to reach out because we've been helping similar companies with [specific challenge]."
"We've helped companies like yours [specific result] by [specific solution]. I was wondering if you'd be open to a brief conversation about how we might be able to help [Company Name] achieve similar results?"
"Would you be available for a 15-minute call this week to discuss this further? I'd love to share some specific ideas based on what I've seen about your business."
"I understand you're busy. Would it be better if I sent you some information first, or would you prefer to schedule a quick call when you have more time?"
Best Practices
Call Timing Strategy
Optimize when you call for maximum success
Key Tips:
- Call during business hours in prospect's timezone
- Avoid Monday mornings and Friday afternoons
- Follow up on emails 24-48 hours after sending
- Use multiple touchpoints before giving up
- Respect do-not-call lists and preferences
Script Personalization
Make every call feel personal and relevant
Key Tips:
- Reference specific company research and news
- Mention mutual connections or shared interests
- Address specific pain points from website analysis
- Keep scripts conversational, not robotic
- Adapt tone based on prospect's industry and role
Meeting Scheduling
Optimize the meeting booking process
Key Tips:
- Offer specific time slots rather than open-ended requests
- Provide meeting agenda and value proposition
- Use calendar integration for seamless scheduling
- Send confirmation emails with meeting details
- Follow up with pre-meeting materials
Call Analytics & Performance
Call Metrics
- • Connection Rate: Percentage of calls that reach the prospect
- • Engagement Rate: Calls that result in meaningful conversation
- • Meeting Booking Rate: Calls that result in scheduled meetings
- • Average Call Duration: Time spent on successful calls
- • Objection Handling: Success rate of overcoming objections
Performance Insights
- • Best Calling Times: Optimal hours for maximum engagement
- • Script Performance: Which approaches drive the most meetings
- • Lead Qualification: Call-based lead scoring and qualification
- • Conversion Tracking: Call to meeting to deal conversion rates
- • Voice Performance: Which voice options perform best
Integration with Other Features
Email Campaigns
- • Calls follow up on email outreach (24-48 hour delay)
- • Email engagement data informs call timing
- • Call outcomes trigger follow-up emails
- • Meeting confirmations sent via email
Lead Management
- • High-scoring leads prioritized for calls
- • Company research enhances call personalization
- • Call outcomes update lead status and scoring
- • Pipeline stages updated based on call results
Related Documentation
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