Neptie Documentation
Complete guide to the Neptie platform - the AI-powered lead generation and outreach system that combines email marketing, cold calling, and intelligent automation.
Quick Start Guides
Get up and running quickly with these essential guides
Core Platform Features
Explore the powerful capabilities that make Neptie the complete outreach solution
Lead Generation & Management
AI-powered lead discovery, enrichment, and pipeline management
- AI lead scoring and qualification
- Website intelligence and scraping
- Lead enrichment with external data
- Pipeline stage management
- Bulk lead import and deduplication
Email Marketing Automation
Intelligent email campaigns with AI personalization
- AI-generated personalized emails
- Multi-inbox email sending
- Email warmup and deliverability
- Response tracking and analytics
- Automated follow-up sequences
AI Cold Calling System
Voice AI-powered cold calling with VAPI integration
- AI voice assistants (VAPI)
- Personalized call scripts
- Calendar integration for scheduling
- Call outcome tracking
- Meeting booking automation
Campaign Management
Comprehensive campaign orchestration and analytics
- Multi-channel campaign creation
- Real-time performance tracking
- A/B testing capabilities
- Advanced analytics and reporting
- Campaign optimization insights
User Types & Access Levels
Understand the different user experiences and capabilities
Free Demo Users
Explore the platform with sample data
- Sample dashboard with demo data
- Feature exploration without limits
- No email or calling capabilities
- Upgrade prompts to trial
Trial Users ($7 for 7 days)
Full access with real data and limited usage
- 70 total leads (10 per day)
- Real email sending capabilities
- AI cold calling (VAPI)
- 2 active campaigns
- Business email integration
Paid Subscribers
Full platform access with professional features
- Unlimited leads and campaigns
- Professional email addresses
- Advanced AI features
- Priority support
- Team collaboration
System Architecture
Technical overview of the platform's infrastructure and components
User Management & Authentication
Secure user accounts and role-based access
- Supabase authentication
- Role-based permissions (Admin, User, Caller)
- Organization management
- User onboarding flows
- Account security features
Subscription & Billing
Flexible pricing plans and payment processing
- Stripe payment integration
- Multiple subscription tiers
- Usage tracking and limits
- Trial management
- Billing automation
Email Infrastructure
Professional email sending and deliverability
- Multi-inbox email system
- OAuth integration (Gmail, Outlook)
- Email warmup services
- Deliverability monitoring
- SMTP fallback options
AI & Machine Learning
Advanced AI capabilities throughout the platform
- OpenAI GPT-4 integration
- AI email generation
- Lead scoring algorithms
- Voice AI (VAPI)
- Personalization engines
Advanced Topics
Deep dive into advanced features and optimization strategies
System Architecture
Deep dive into the technical architecture and infrastructure
AI System
Comprehensive guide to AI capabilities and machine learning
Database Schema
Complete database structure and data models
API Reference
Complete API documentation and usage examples
Advanced Topics
Advanced features, optimization, and best practices
Campaign Optimization
Advanced strategies for better results
Team Management
Managing multiple users and roles
Frequently Asked Questions
Quick answers to common questions about the platform
Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Neptie.